QUESTIONS TO ASK WHEN HIRING FOR TREE SERVICE
You’ve decided to hire professionals to complete your tree care needs, congratulations, that’s a wise choice. The job will be completed quicker, with better quality, and with a much lower chance of property or personal damage. That’s of course if you hire the right kind of tree service company.
Since we are assuming that you are not making it your life’s goal to know everything about the tree service industry, we’d like to educate you a bit and share a few tips on what to look for when selecting a company to service your tree and garden needs.
Check Credentials – Probably one of the most important questions that most property owners fail to ask are:
The reason why these questions are so important is because tree servicing can be very dangerous work and it’s taking place on your property. You want to make sure that the company you’re hiring is actually a fully licensed contractor qualified to deal with the job, and that they are fully capable of covering any property damage or personal injury liabilities. If a company is hesitating in providing any of that information, move on.
Of course, at Tree Care Brantford, we are fully licensed and injured and we’ll gladly show you a copy of the certificates.
Check their Experience – The process of tree removal, stump grinding, and other tree services is not easy. Anybody can buy a truck and a saw and tell you that they’re a tree servicing expert. That can end in disaster. Think about a tree being close to power lines. Would you want somebody inexperienced going near that branch? Ya, neither would we. That is why it’s very important to ensure the company has a track record of success. There is absolutely nothing wrong in asking:
If the company stands by their work, they will have no issues pointing you to the direction of a few successful projects.
At Tree Care Brantford we have helped numerous property owners and encountered all kinds of scenarios. With 15+ years of experience, we’ve been there and done it.
Get a detailed Cost Estimate – Before the work starts, you’ll want to know an approximate cost of the project. This is a mutual benefit for you and the tree service company. That way you’re both on the same page and there is no misunderstanding afterwards.
Be wary of any company who doesn’t provide quotes up front. If you hear things like: “Well it’s tough to say right now” or “I’ll have to tally it all up after we are finished.”, run for the hills. A reputable company will always be able to give you a quote. Further questions you should ask are:
Ensure you know the full cost or a really close estimate. Additionally, ensure you know if anything is extra. For example tree removal is one thing, but stump removal is another. Those may not be included in the same price. Ask questions up front, that way there are no surprises when the invoice arrives. Nobody likes surprises when the invoice arrives.
At our company, we always provide an honest quote with a full scope of work. We ensure the customer understands what they’re paying for and are in agreement. This makes the experience enjoyable for both of us.
Duration of Work – This point can be less a little less critical than the 3 previous points, nevertheless you should address it. Ask the contractor:
You want to ensure that they’re not starting a job, cutting a bit here and there, and then leave to attend another job while leaving your trees unattended. Some jobs are too big to finish in one day, and that’s perfectly alright. However, you want a firm commitment that they’re coming back the next day to continue the work.
We work on a project continuously before we move our crews to another job. This ensures we satisfy the customer’s needs straight away and get it right the first time around.